Q1. Is the hair virgin unprocessed?

A: Yes, the hair is cut from one donor with full cuticle aligned, no acid bath, natural unprocessed.

Q2. How many bundles for a head?

A: For average head size and thickness, here is our suggestion: 12″-18″: 2 bundles(approx. 200g) / 20″-30″: 3 bundles or more(approx. 300g)  

Q3: Can I dye/color the hair?

A: Yes, the hair can be colored. As a general rule it is easier to darken the hair than to lighten the hair. We recommend to dye darker, since it is difficult for the original color to fade.  

Q4: Can they be straightened or curled?

A: Yes, you could use hair straightener or hair curler to style the virgin hair. However, don’t do it too frequently, or the heat will make the hair easily get dry and tangled.

Q5. Why the hair has grey hair?

A: As virgin hair, we keep its original state. We will pick out the grey hair before packing, but kindly understand there might be some minimum exist in the bundle

Q6. What type of hair care products should I use?

A: Treat this hair just as if it was your own hair.
a. Use good quality shampoo and hair conditioner to care the hair. It’s important to keep the hair soft and shiny.
b. Use gel or spray styling products to keep the hair style.
c. Olive oil will be a good choice to keep the hair healthy.

Q7. Are you a hair manufacturer?

A: Sure, we are a big hair manufacturer that has nearly 28 years experience in hair industry, we have our own factory.

Q8. Does hair shedding or tangle?

A: Our hair is made by double weft, that can avoid some shedding issue.

Q9: What payment method?

A: Alibaba transfer; Paypal; bank transfer.

Q10: Do you accept sample order?

A: Sure, we offer sample for our potential new customers to test the quality before a bulk order.

Q11: Do you offer customized package?

A: Sure, we do customized label, tag, satin bag with your own logo.

Q12: How long is delivery time?

A: Generally 5-7 business days to ship if no delay.

Q13: Can you make logo design?

A: Sure, we can do logo design, we have our own designer, very professional.